Frequently asked questions+
Shipping & returns+
To view all available shipping methods, and any information in relation to shipping disruptions or delays, visit the Shipping Information article in our Help Centre.
If your order is incorrect, faulty, or missing, please email firstname.lastname@example.org and we’ll be able to discuss this further with you.
If you are unsatisfied with the goods you have received, you can return them to us within 30 days of receipt, providing they are in original resalable condition.
To learn more about our returns policy, visit the Returns Policy article in our Help Centre.